Thursday, September 15, 2005

Email Accounts for getting Feedback about Facilities

Email accounts for feedback about facilities:

Some email accounts can be created to get feedback from the students about various facilities, transport, alumni affairs involving students and external enquiries. It may be appreciated that these accounts are easy to remember and they will eliminate the need of knowing name/contact of the person accountable for a particular facility. Thus feedback can be given by students pretty quickly and the feedback will be documented properly. To elaborate this point further, I will explain how these accounts can be used as the link between a particular portfolio and the general student body.

transport@iitm.ac.in
Students can give their feedback about the transport facility. They can also register complaint about the facility.
sfc@iitm.ac.in or facilities@iitm.ac.in
Students will report the complaints about facilities in Students Facility Centre, power laundry, eateries (not hostel dining halls) etc. They can also suggest any new addition to the present facilities.
network@iitm.ac.in
Students can write their problems/suggestions about the internet and intranet access to this account. The problems can be forwarded to the newly proposed Campus Network Users Committee for the further action.
aaincharge@iitm.ac.inThis will be used by the Alumni Affairs In-Charge who is the link between Alumni Associations, Office of Alumni Affairs and current student body.

These accounts can be displayed appropriately so that they strike students’ attention. They can be displayed at respective facilities also. These accounts can be operated by the respective in-charges in General Secretary’s Council.

Email accounts for Hostel General Secretaries:

There are email accounts created by hostel names. There is ambiguity in minds of most Hostel General Secretaries upon who operates these accounts. Perhaps the wardens are operating these email accounts. In order to facilitate a better communication from secretaries to students and from students to secretaries I suggest creating email accounts for General Secretaries of all hostels. The Ids can be

gsalak@iitm.ac.in, gsbrahms@iitm.ac.in, gscauvery@iitm.ac.in, gsganga@iitm.ac.in, gsgodav@iitm.ac.in, gsjamuna@iitm.ac.in, gskrishna@iitm.ac.in, gsmandak@iitm.ac.in, gsnarmada@iitm.ac.in, gssaras@iitm.ac.in, gssindhu@iitm.ac.in, gssarayu@iitm.ac.in, gssharav@iitm.ac.in, gstapti@iitm.ac.in

To take this point further, all other hostel council members can also be given email ids using a combination of abbreviation of the post and the hostel name as given above.

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